Resources
Manager & Coach Resources
Information At Your Fingertips!
To assist teams with 'day-to-day' operations, this resource page was constructed to help ensure that Team Managers and Coaches had access to the same information --- in order to help support same messaging to the families on your team!
If you cannot find the resource you are looking for, contact the Administrator.
A brief overview of the resources include on this page:
- Affiliates / Substitute Goalie
- Communications
- Disputes & Concerns (Parents & Officials)
- Forms & Templates
- Game & Practice Templates
- Game Play (Community, League & Exhibition) Guidelines
- Guides & Manuals
- Injury, Insurance & Safety
- Jerseys & Apparel
- Off-Ice Officials (Time Keeping, Score Keeping & Penalty Box)
- Regulations & Suspensions
NOTE: In addition to this Resource Page, there are also role specific pages provided for the Team Manager and Coaches through the TeamOps tab.
If there is information that you are not able to locate on this Resource tab, or through the Manager or Coach tab, then please don't hesitate to contact the Administrator at: admin@southwesthockey.ca for assistance.
Incidents
Officials Complaint FORM:
Any complaints about referees or other major officials by coaches, managers, players, or spectators must be sent to the Member Association (President) for endorsement and onward delivery to Hockey Calgary for possible action.
Do NOT contact Hockey Calgary or Central Region.
The complaint MUST go through the Association FIRST!
To file an Officials Complaint Form, use this link: CLICK HERE
Guides, Manuals & Policies
Attendance Tracking (Request Access) - (22/23)
Attendance Guide - (22/23)
For questions about ice scheduling, and to access OneClickIce for your teams' schedule: CLICK HERE.
Guide - Managers - Coming Soon
Manager PowerPoint - (22/23)
SW Hockey Policies and Procedures - (22/23)
Hockey Calgary Rules & Regulations - (22/23)
Game Play Guidelines: (U7 to U18) - (22/23)
U7 - Program Operations - (22/23)
U9 - Program Operations - (22/23)
Game Play Guidelines: (U7 to U18) - (22/23)
Forms & Templates
Refer to the Team Treasurer tab by CLICKING HERE for team finance information.
Form - Medical - (22/23) Additional Note to Managers: Send this Medical Form to each family on the team and let parents know they can scan and send them back to you before the first parent meeting. Also bring additional blank forms to the first parent meeting to ensure everyone completes them at that time.
Form - Team Rules - (22/23)
Communications
At no time should you be contacting Hockey Calgary first. SW Hockey, and Hockey Calgary have provided multiple levels of support for asking questions and seeking resources.
- League Chair --> This is a link to the list of League Chairs for every age division.
- This is a Hockey Calgary volunteer role who assists all teams in each tier. E.g. U13 Tier 3
- It is the duty of the League Chair to supervise and direct the conduct of the teams, managers, coaches, players and spectators coming under their jurisdiction. They have the authority to rule on any team, team official, or spectator who contravenes or breaks any of the rules and regulations established by Hockey Calgary.
- Team Managers/Head Coaches should have direct contact with their appointed League Chair.
- The League Chair is your final word on games rules, such as suspension needing to be served etc.
- The League Chair will also send you Hockey Calgary information as it pertains to your Age Group / Tier.
- Governor --> This is a link to the list of League Chairs for each age division.
- This is a Hockey Calgary volunteer role, who oversee an entire Age Group of League Chairs. E.g. All of U11.
- It is the duty of the Governor to supervise and direct the League Chairs under their jurisdiction. They have the authority to rule on any team, team official, or spectator who contravenes or breaks any of the rules and regulations established by Hockey Calgary.
- Governors report directly to Hockey Calgary on behalf of the Age Group.
- Governors can have direct contact with individual teams but you are asked to FIRST communicate with your appointed League Chair.
If you are unsure of who to contact --> Email: admin@southwesthockey.ca to inquire about your "How-To", and when the "What should I do" arise. The Administrator is available to provide to the manager group in order to have as smooth a season as possible.
Bulletins - Hockey Calgary
Bulletins - Hockey Alberta
Website - Hockey Calgary
Website - Hockey Alberta
Website - Hockey Canada
Coaches - (22/23)
Team Manager - (22/23)
Assistant Manager - (22/23)
Team Treasurer - (22/23)
Jersey Parent - (22/23)
Team Raffle Liaison - (22/23)
Tournament Coordinator - (22/23)
Rink Board Support (U9 Only) - (22/23)
All teams have access to a free TeamSnap account.
All SW Hockey teams are provided a free TeamSnap Account. Each team is required to utilize their SWH supplied TeamSnap account.
All player and parent contact information should already be there based on the information provided through registration, but let your parents know to add to their profiles any additional email addresses or family members they want to have access to the team schedules and communications. Adding Family Members to TeamSnap - (22/23)
Team Managers will be assigned as the Team Owners, and Head Coaches can have 'manager access'. No other team officials should have this type of access (without approval) as there can sometimes be 'private' information that others on the team should not be privy to.
Once you have gained Manager access to your account, you will have access to the following tabs:
"Roster"
The Roster tab lists all team members and parent contact information. If you notice that any contact information is missing, reach out to that family and ask them to enter it through their own individual TeamSnap account.
If you notice any missing coaches, this is more than likely because the coach has not finished their certification(s) or their Police Check. Reach out to that coach and remind them they need to contact the SW Hockey Registrar at: registrar@southwesthockey.ca There is nothing that you as the Team Manager can do, to add the coach.
"Schedule"
The Schedule tab is where your games and practices will be uploaded by the SW Ice Scheduler. All practices, games (league and exhibition), events (team party, dry-land for example), and tournaments must be entered into the TeamSnap site.
"Availability"
Be sure to recommend your team members update their availability before each game & practice. This is very helpful for coaches practice and game planning.
"Tracking"
Sometimes you just need to track who has completed tasks or provided required forms. This tab lets you keep track of things like who has turned in medical forms, who has paid cash calls, or any other yes/no type of item.
"Messages"
You can communicate with your team through this tab. TeamSnap gives you a number of different communicating options including email, team chat, text alerts & message board posts. It is the easiest way to get messages to your team quickly and efficiently.
As a reminder -- We expect BOTH participants and parents/guardians to have respectful communications regardless of the channels that are used. There are policies in place to deal with unacceptable behaviour, etiquette and conduct unbecoming by or towards participants, coaches, officials, parents/guardians & other volunteers.
"Manager"
Your team name will be added to TeamSnap. Do NOT change the name of your team. One very important reason why --- is because the team name that is uploaded to TeamSnap is tied to how Hockey Calgary schedules games, how the SW Ice Scheduler completes practices, and this is all tied to how the schedules get uploaded into TeamSnap. Another important reason is because the assigned team name is what is registered in the Hockey Canada system.
The more organized your TeamSnap account is, the better your communication will be with your team. Better communication leads to a better overall team experience.
All team members should be encouraged to do the following so that they have access to the most up to date team information:
- Download the App: Make sure you and all your team members download the TeamSnap App if they haven’t already. It is available for iOS on the App Store and Android devices through Google Play.
- Subscribe to Your TeamSnap Schedule: Easily add your TeamSnap schedule to your phone or desktop calendar to ensure that no games or practices are missed. For information on how to subscribe to your TeamSnap schedule CLICK HERE
Game Resources
Hockey Canada Roster (Sample) - (21/22)
Affiliates (SW Policy) - (22/23)
Substitute Goalie Policy (HCAL) - (22/23)
Affiliate players are players that are chosen according to Hockey Calgary's Affiliation Policy to be placed on the team's HCR roster.
Affiliate players are used to fill spots on a team for games or practices when the team has sick or injured player(s), or a player who is otherwise absent. Affiliates are not permitted to be used to replace a suspended player.
IMPORTANT: Affiliated players can practice with a team once listed on the team's HCR Roster, however they cannot participate in game play until they are marked as APPROVED on the team's Hockey Canada Roster. If you are in need of an affiliated player, and they are not yet listed on your roster, contact the SW Hockey Registrar: registrar@southwesthockey.ca
To review further information around affiliate game maximums, procedures and eligibility --- CLICK HERE and review Section (Rule): 10, 11 and 12.
Substitute Goaltender Procedures
Hockey Calgary may allow, during any scheduled exhibition, league, provincial, or tournament game, the use of a goaltender from another hockey team of equal or lower, division or category, if medical evidence or extenuating circumstances, as determined by the Age Category Governor, show that a replacement goaltender is required by the hockey team concerned.
Permission must be obtained from the Age Category Governor PRIOR to using an alternate goaltender.
CLICK HERE - For further Procedures
Attendance Tracking (Request Access) - (22/23)
Attendance Guide - (22/23)
Arena Locations - (22/23)
If you're looking to book Celly for a team event / game: CLICK HERE
Exhibition Checklist - (22/23)
Game Day (Checklist) - (22/23)
Game Sheet (Uploads) - (21/22)
Game Sheet (Sample) - (21/22)
This document aims to assist Team Managers when entering the game sheet details.
For further information about the SW Hockey Hybrid Goalie Policy, check out the following two (2) links:
Guide - Hybrid Goalies - (22/23)
Hybrid Goalie - Rotation Form - (22/23)
Off-Ice Officials (Guide) - (22/23)
Score Clock (Manual) - (22/23)
How to Video (Time Clock) - (22/23)
Referee Rates - (22/23)
Minimum Suspensions (Section 28) - (22/23) Hockey Calgary
Minimum Suspensions - Regulations - (22/23) Hockey Alberta
Maltreatment, Bullying, Harassment - (22/23) Hockey Alberta
Maltreatment (Section 11.0) - (22/23) Hockey Canada
Playing Rules (Section 11.2 & 11.3) - HCAN (22-24)
Download APP (Apple) - (22/23)
Download APP (Android) - (22/23)
For information about tournaments, CLICK HERE.
Injury, Insurance & Safety
Injury Report Form - (22/23)
Injury Log - (22/23)
Hockey Canada - Insurance - (21/22)
Hockey Canada - Insurance Brochure - (22/23)
Hockey Alberta - Insurance - (22/23)
Form - Medical - (22/23)
Additional Note to Managers: Send this Medical Form to each family on the team and let parents know they can scan and send them back to you before the first parent meeting. Also bring additional blank forms to the first parent meeting to ensure everyone completes them at that time.
Return to Play Policy - (19/20)
Jerseys & Apparel
Name Bars --> Will only be permitted IF the team uses the Association approved company. For a copy of the Name Bar Process and Order Form, contact our Director of Branding at: branding@southwesthockey.ca
3rd Jerseys Package --> Will only be permitted IF the team orders through the Director of Branding. The package will include a jersey, pant shell and socks. For a copy of the 3rd Jersey Order Form, contact our Director of Branding at: branding@southwesthockey.ca
NOTE: The SW Hockey logo may ONLY be used with the expressed written consent of the Director of Branding. All apparel bearing the SW Hockey logo/name MUST BE approved by the Board of Directors and can NOT be altered or reproduced without PRIOR consent of the Board of Directors. Any use without PRIOR permission is strictly prohibited!
Source for Sports is the official outfitter for Southwest Hockey! CLICK HERE to view the online store, as well as the 'Cash & Carry' items that are available!
Frequenty Asked Questions
Questions are arranged in alphabetical order. If you have a question and the answer is not listed, please email the Administrator to possibly have the question added to this list.
Affiliate players are players that are chosen according to Hockey Calgary's Affiliation Policy to be placed on the team's HCR roster.
Affiliate players are used to fill spots on a team for games or practices when the team has sick or injured player(s), or a player who is otherwise absent. Affiliates are not permitted to be used to replace a suspended player.
IMPORTANT: Affiliated players can practice with a team once listed on the team's HCR Roster, however they cannot participate in game play until they are marked as APPROVED on the team's Hockey Canada Roster.
If you are in need of an affiliated player, and they are not yet listed on your roster, contact the SW Hockey Registrar: registrar@southwesthockey.ca
To review further information around affiliate game maximums, procedures and eligibility --- CLICK HERE and review Section (Rule): 10, 11 and 12.
SW Hockey - Affiliation Guidelines
Substitute Goaltender Procedures
Hockey Calgary may allow, during any scheduled exhibition, league, provincial, or tournament game, the use of a goaltender from another hockey team of equal or lower, division or category, if medical evidence or extenuating circumstances, as determined by the Age Category Governor, show that a replacement goaltender is required by the hockey team concerned.
Permission must be obtained from the Age Category Governor PRIOR to using an alternate goaltender.
CLICK HERE - For further Procedures
If you feel that you can deal with the behaviour with a simple discussion to the family, you can do so with another witness (preferably the Team Manager), but ensure you have waited the 24-hours before speaking to the family so that both parties have had time to review their behaviour.
Please ensure the meeting is documented and that both parties sign off on what was discussed.
If you feel the behaviour of parents, players etc. has continued or gotten worse, then complete the Incident Form which will be reviewed by the Director of Coaches.
It is key to report an incident in a timely manner so the behaviour is documented and dealt with as soon as possible.
Incident Form Link: CLICK HERE
At the beginning of the season, all teams decide on the # of tournaments, and extra activities that they will participate in. These added events are taken into consideration when creating the team budget for the season. The team budget must have 75% approval. If the tournament was not included in the approved team budget, then "no" you cannot just enter your team.
Any additions to the budget (like adding an additional tournament), must be added to the team budget and re-approved by a minimum of 75% of the families.
The '2 Deep Policy' is another reference to 'Dressing Room Supervision'.
The Head Coach will be responsible to ensure there is at least one (1) and preferably two (2) responsible adults monitoring the team dressing room before and after each ice time. They will endeavor to prevent disorderly conduct, bullying, and vandalism in any form. These adults may be any team official or adult selected by the Head Coach or Team Manager. Failure to comply with this supervision may result in the suspension of the Head Coach for a period of at least one (1) game.
To review the Hockey Calgary Dressing Room Supervision Policy: CLICK HERE and review Section (Rule) 27.
To review the Southwest Hockey Dressing Room Supervision Policy: CLICK HERE and review Section 26.
As the Head Coach, you should be the last person to walk through the dressing room and ensure that the dressing room is clean and that nothing is broken or destroyed in any way. This would be for all practices and home and away games.
If you have to leave early, then you should assign one of your Assistant Coaches to take on this responsibility.
It is also a good practice to talk about the dressing room expectations with your team. The team should have the utmost respect for facilities whether they are in a 'home' facility, or at an 'away' facility.
Teams that leave dressing rooms untidy or who have caused damages will be liable for charges that are sent to Southwest Hockey; and teams may also face further discipline.
To review further details about etiquette and dressing room consequences - refer to Section 27 of the SW Hockey Policies and Procedures.
Yes! A permit or sanction is required before participating in any exhibition or tournament game. Sanctions are officially approved, and teams notified, after on-ice officials have been assigned.
A team given permission to play exhibition or tournament games must use only those players registered with their team, including affiliate players in accordance with Affiliation regulations.
Contact your Team Manager to initiate the Exhibition Game Sanction through their Hockey Calgary login.
NO! Teams must not play any games against teams not registered with Hockey Alberta or affiliated branches of Hockey Canada. This applies to tournaments not sanctioned by Hockey Alberta or Hockey Canada.
Coaches and team management may be subject to suspension by Hockey Calgary for violation of this rule.
Any complaints about referees or other major officials by coaches, managers, players, or spectators must be sent to the Member Association (President) for endorsement and onward delivery to Hockey Calgary for possible action.
Do NOT contact Hockey Calgary or Central Region. The complaint MUST go through the Association FIRST!
To file an Officials Complaint Form, use this link: CLICK HERE
If you have NO Referees who have shown up for your game, then contact the following Assignors:
- U9 / U11 Games : Yvonne - 403-335-8122
- U13 Games : Laura - 403-461-5971
- U15 / U18 Games: Arlene - 403-617-0597
If you only have 1 Referee who shows up, the game will go ahead. You can still contact the Assignor advising that only Ref showed for the game and the Assignor will handle accordingly.
Additional Notes:
- For U9 / U11 --- Coaches must have skates / helmet with them at all games. Then if NO Refs show, the Coach will ref the game.
- These numbers are NOT to be used to file any complaints. If there was a situation that occurred during a game involving a Referee, there is a different process to follow. This process is noted in the FAQ as well.
Travel permits are required to play any away games (tournament or exhibition) that are not a regular Hockey Calgary league game.
Your Team Manager can apply for a Travel Permit through their Hockey Calgary login.
If you are approved for a Travel Permit, DO NOT FORGET TO BRING THE PERMIT WITH YOU. You should have a digital copy; however, it is always good to have a hard copy with you in the event it's needed and you can't access it through your phone.
Yes. SW Hockey coaches can submit a reimbursement form for consideration. Submissions can be sent to admin@southwesthockey.ca starting on November 1st up until February 1st.
NOTE: That '2 – Part Certifications': MUST BOTH be FULLY completed in order to submit for reimbursement.
For a copy of the Coach Reimbursement Form: CLICK HERE
- Bench staff are the team's Head Coach, and Assistant Coaches.
- Bench staff are not allowed on the ice for practices or games unless they are registered on the teams' Hockey Canada (HCR) Roster.
- To review the minimum requirements: CLICK HERE
NO! Only registered Bench Staff who are listed on a Hockey Canada Roster (HCR) are allowed on the ice/bench for practices or games.
NO! Only registered Bench Staff who are listed on a Hockey Canada Roster (HCR) are allowed on the ice/bench for practices or games.
NO! Never play a player that you suspect may receive a suspension. If you have not heard back from your League Chair within 24-hours - you will need to follow up with them again. It's best to err on the side of caution.
If a suspended player participates in a game, the Head Coach can face a significant suspension. As per Hockey Calgary 19(e); the penalty for a Head Coach that allows a suspended player or team official to participate in any game is up to a three-year suspension.
So long as the player sits for the game, that should go towards the suspension; unless there are extenuating circumstances.
For further clarification, refer to the Hockey Calgary Rules and Regulations: CLICK HERE
Yes. Suspensions are only for games. If a player or bench staff has been suspended during a league game, for example, and the next game your team plays is an exhibition game --> your player cannot play in the exhibition game, and that game does not count towards the suspension being served.
All suspensions must be served during sanctioned League, Playoff, and Tournament games, and cannot be served during Exhibition games.
Team Officials registered to multiple teams must serve suspensions with the team in which they incurred the suspensions with, and are not permitted to participate in any League, Playoff, Tournament, and/Exhibition games with any team in which they are registered with --> until the suspensions have been served in their entirety.
This rule can be found in the Hockey Calgary Rules & Regulations: Section 19(h).
Player Development Resources
The differences between a GOOD coach and a GREAT one, at the grassroots level may be subtle, but they can make a world of difference to the athletes. --- and SW Hockey wants to help support the making of GREAT coaches!
Coaches should be asking themselves:
- Are the athletes getting better?
- Does it seem as though they are having FUN?
- Have I created an atmosphere where team wants to show up, and improve?
Providing support for development, enjoyment, and an overall caring environment will go a long way in determining what the SUCCESS will be!
For further information covering the items below CLICK HERE
- Core Skills
- Development Information
- Long Term Player Development (LTPD)
- Skill Testing
- Player Development
- Drills
- Practice Plans
The Coaches Site is a community of like-minded coaches that are focused on sharing innovative tools and resources to build better programs, practice plans, and team dynamics.
Hockey Alberta - The Coaches Site - (22/23)
The Coaches Site - (21/22)
Skills (Animated Drills) - (21/22)
Practice Plan (U7) - (21/22)
Practice Plan (U9) - (21/22)
Goaltenders (General) - (21/22)
Goaltenders (Beginner) - (21/22)
Goaltenders (Intermediate) - (21/22)
Goaltenders (Advanced) - (21/22)
*NEW* Game Card (Tri-fold Pamphlet: Download PDF, Print LANDSCAPE format, DOUBLE-sided) - (21/22)
Practice Planner (Full Ice) - (22/23)
Practice Planner (Stations) - (22/23)
Practice Planner (Half Ice) - (22/23)
As part of the Hockey at Home Series, Hockey Alberta published a weekly video focusing on goaltender skills and drills that could be done at home.
Hockey Alberta is excited to work with; Crash Conditioning, Ali Stead, as well as provide some at-home goalie skills as part of the Hockey at Home Series.
To demonstrate how a full sheet of ice looks to a child, adult players were put onto an extra large rink with giant nets to simulate what a child sees. Let's not forget this perspective, and PLAN so hockey is FUN!
Hockey Alberta partnered with Communities ChooseWell who have provided a number of articles that provide tips and suggestions on how to eat well and promote healthy living during the hockey season.
Questions or Feedback
If you would like to see if a question or resource can be added to this page, please contact the SW Administrator at admin@southwesthockey.ca
